Personalization

Increase ROI with AI-native personalization

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Driving higher performance and ROI for major brands

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Kraft
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20+

languages that SumUp personalize for

7x

higher CTRs for Ruggable

78%

increase in conversion rate for Kraft-Heinz

87%

increased CTRs for Ace & Tate

The cutting-edge toolkit for marketing teams

Drive loyalty, growth and ROI

Think you’re getting the most out of every customer interaction? Think again. Personalized experiences are proven to turn casual visitors into loyal customers, boosting both engagement and conversion. And with Contentful’s no-code solution, creating captivating experiences that speak to each individual customer is a breeze.

Consistent personalized experiences, at scale

Put your best foot forward every time, on every channel. The Ninetailed AI-native personalization platform works seamlessly within our CMS, to unify and speed up workflows from a single source. Deliver personalized experiences across all digital channels, ensuring a unified brand presence while efficiently managing personalization at scale.

Speedy content optimization

Use AI-powered features within Contentful to determine the best-performing content variants for every audience segment, priming your brand for higher engagement and revenue, without manual effort. And by automating content testing and adaptation, you can ensure users see the version of content most likely to convert, without getting your developers involved.

Instant impact for increased conversions

Enjoy rapid time-to-value with our quick and easy to use no-code solution. Real-time personalization ensures your customers see content that matches their interests and actions immediately. Laser-target your different audience segments to build loyalty, by captivating your customers, cutting down bounce rates in the process.

A unified content and personalization platform

Manage content and personalization from a single platform and reduce operational complexity. Marketing teams can produce and deliver personally relevant content without dependence on developers.

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Easy segmentation setup

Connect Ninetailed by Contentful with your data sources and set up custom segmentation rules which dynamically update in real-time based on first-party data, website behavior, events, and more.

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Personalize in minutes, not weeks

Empower your teams to deliver the right experiences to the right people without breaking a sweat. Create personalized experiences seamlessly as part of your existing CMS workflow and minimize costly disruptions.

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Measure and optimize in the moment

Use Ninetailed Insights to understand the impact of your personalized content. Accurately pinpoint which segments are interacting with specific components, and use your insights to make informed decisions and optimize your digital experiences.

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Personalize without compromising privacy

Ninetailed by Contentful's highly secure platform is SOC 2 Type 2 certified, ensuring enterprise readiness, data security, and privacy. You can easily leverage the zero- and first-party customer data you have, to deliver rich, personalized experiences.

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Continuous performance improvements with AI Suggestions

Fulfill your business goals while providing the optimal experience to your customers. Our powerful AI features analyze an array of data points, content, and your brand voice to provide high-impact, contextual audience and personalization suggestions.

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Ruggable

Ninetailed enabled Ruggable to create experiences in under an hour – down from one day for a simple message personalization and two days for a promo banner personalization.

Dylan Feiner

Senior Product Manager

Ruggable

Contentful customers benefit from a range of personalization strategies

Ruggable rolls out an efficient way to manage Black Friday and personalization with Contentful

25%

increase in conversions

7x

increase in CTR

Expand your capabilities today with Ninetailed by Contentful

Deliver highly personalized experiences with Ninetailed by Contentful. Integrating directly with Contentful’s editing interface, Ninetailed helps users asses data and take action instantly.

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More ways to succeed with Contentful

Websites

You deserve a website that’s responsive, easy-to-update, and well-integrated to support instant content delivery across any channel and device.

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Composable commerce

With Contentful’s approach to composable commerce, you can tailor the most cohesive, flexible ecommerce solution for your business.

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Multi-brand, multi-product

Free your business of constraints. Orchestrate vivid digital experiences across all of your channels from one streamlined interface.

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