How Jersey Mike’s is taking a fresh slice to customer experience and loyalty

Jersey Mike’s decided to bring their community-oriented, in-store experiences to life across all digital channels to drive customer loyalty and engagement no matter where, how, and when their customers choose to engage with the brand. They chose Contentful and Slalom to lead the way to help them navigate this transformation and embrace the power of composable content. 

As a customer-obsessed brand, Jersey Mike’s is dedicated to keeping up with the changing needs and preferences of today’s consumers therefore, building for the future with an architecture that allows them to be and stay nimble is paramount. 

Hear more about their transformational journey directly from John Hopper, Director of Consumer Technology, Jersey Mike’s, Jason Cardillo, Cloud Enablement and Software Engineering Lead, Slalom and Contentful.