Steps to take to protect your personal information

To the extent you are concerned about the possibility of identity theft resulting from the past exposure of your personal information, there are a number of steps you can take as outlined below:

• Promptly change your passwords and/or security questions and answers in any online accounts that use the same username, email address or password used in your Contentful account.

• Carefully examine all account transactions, statements, and free credit reports to verify accuracy. If anything looks suspicious or unusual, promptly report it to your financial institutions. If you are located in the U.S., you may also contact the Federal Trade Commission (FTC) or law enforcement to report any actual or suspected incidents of identity theft or to learn about steps you can take to protect yourself from identity theft.

• The FTC offers consumer assistance relating to identity theft, fraud alerts and credit freezes. You can visit the FTC web site at www.ftc.gov/idtheft or call 1-(877)-438-4338.

• You may obtain credit reports from each nationwide credit reporting agency (one free report every 12 months) which you can request by going to www.annualcreditreport.com, calling 877-322-8228 or completing the Annual Credit Request Form on the FTC’s website at www.consumer.ftc.gov and mailing it to Annual Credit Report Service, P.O. Box 105281, Atlanta, GA 30348-5281.

• You may place a fraud alert on your credit files (valid for 90 days) by contacting one of the three major credit reporting agencies using the information listed below. Only one agency will need to be contacted as they will in turn notify the other agencies. 

  • Equifax (888) 525-6285 or www.equifax.com

  • Experian (888) 397-3742 or www.experian.com

  • TransUnion (800) 680-7289 or www.transunion.com 

You will receive letters from each agency with instructions on how to obtain a free copy of your credit report.

• You can also contact the aforementioned three nationwide credit reporting agencies regarding how to place a credit freeze on your credit reports to prevent them from releasing information from your credit report without your consent. While a credit freeze can be useful in preventing an unauthorized person from opening a new credit account in your name, it may also interfere with or delay your authorized ability to obtain credit. Contact the three nationwide agencies for instructions on how to implement a credit freeze on your accounts. There is no charge for this service.