FAQ Index

What is Contentful?

Which NodeJS version does Contentful support?

Which browsers does Contentful support?

Are Contentful sys.id values unique?

Why image transformation doesn't work?

How to receive an alert notification when reaching the record limit?

If I accidentally delete my data, can it be restored?

How will I be notified in the event of a security incident affecting me?

Where's Contentful being hosted?

How do I categorize my content?

What is the lifecycle of a field?

How do I resize an image with an API request?

Can records be shared between spaces/organizations?

How to handle tables in Rich Text field?

How to import content from another CMS?

Where can I find the W9 form?

What is a Courtesy license? (Premium)

What happens when I upgrade or downgrade?

Does the Migrations CLI support field appearance changes?

Can I assign tasks for an entry that already has a scheduled job?

Can I use tasks / schedule entries for publishing within sandbox environments?

Can tasks be deleted?

AI Actions: What is Contentful’s AI Actions feature?

AI Actions: How can I learn more about AI Actions?

AI Actions: Will the prompts that I submit to the AI Actions, or the output from those prompts, be shared with other Contentful users?

Who can access environments?

Who can manage environment aliases?

How quickly can I clone an environment?

How do I know if my data is stored in the EU?

How do I opt to store my data in the EU?

Can the same email address be used for user accounts in both US and EU regions at the same time?

In what language can I build an app?

What is the difference between Apps and UI Extensions?

Do apps using identities count towards our user quota? 

How will the limits (organization and space) for FREE accounts be affected by the upgrade?

How will the limits (organization and space) for Basic accounts be affected by the upgrade?

Why are we upgrading legacy subscription plans for all users?

How to invite users?

How to change my profile picture?

Why should I set an expiration date for Personal Access Tokens?

How do I set an expiration date for Personal Access Tokens?

Should I secure these tokens? How?

What are Rich Text Commands?

What are the keyboard shortcuts for the Rich Text editor?

What is the difference between an "Embed inline entry" and a "Hyperlink to an entry"?

How to set rate limit in JS client library?

How can I search in multiple locales?

How can I find all the accidentally created “Untitled” entries and assets?

Will users be notified of the view assigned to them?

Can I have content that may have nudity or be sexually explicit?

Can I have content related to gambling?

What is account impersonation and why do we request it?

When do I need to take action?

What is Contentful’s x509 certificate for SAML authentication requests valid after 1st November 2021 and until September 2026?

What is Contentful’s x509 certificate for SAML authentication requests valid until 1st November 2021?

How does SSO Enforcement work?

How do I set up a single sign-on access for my organization?

How are invited users affected by the use of a single sign-on?

Which tools and client libraries exist for integrating Contentful?

Does Contentful work with HTML and JavaScript?

What platforms does Contentful support?

What is the difference between roles within organizations and spaces?

What is the difference between a Content type and a Space?

What is a symbol field?

How do I enable 2FA?

How do I disable 2FA?

How can I see which users have 2FA enabled in my organization?

Is versioning available on all environments?

What is entry versioning?

Why does entry versioning fail to display the content I used to have?

Why can’t I find the “Talk to us” button?

Why file uploading fails?

How to handle the character limit of the long text field?

What are the IP ranges for webhook calls?

If I received a publish event, why do I get an old version in the CDA?

What are webhooks