Archive a license EAP

If you are presented with the option to archive a space please read the information below on what it means and the process to follow. If you have further questions, please contact your sales representative.

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What does it mean to archive a license?

Archiving a space is only necessary when the number of spaces are greater than the number of space licenses established under your contractual agreement. If you do not have an available license to assign to a space, then you must archive it. The license will be removed and the space will change to an archived state.

Archiving a space does not mean that the space(s) will be deleted. But rather, you will no longer be able to access, edit or receive API calls of the content within the space once it has been archived. This only happens when you don’t have enough licenses. 

How do I unarchive a license?

After a space has been archived, you do have the option to unarchive a space by assigning it to a license if there is one available.  For more information, contact your sales representative.

What if I do not wish to archive a license? 

  1. If you currently have an available license, you can assign a space to that license.

  2. If you do not have an available license, contact your sales representative.