About the webinar

Like others, your company is noticing a shift. Personalization is no longer a trend but a base-level requirement for modern digital experiences — and it's time for your organization to implement it. 

During this webinar, industry experts from Contentful will offer a primer on the state of personalization as it relates to satisfying customer expectations and building brand loyalty. 

Digging deeper into the topic, our speakers will cover how to enhance customer experiences with granular customer profiles or audience segments with a focus on: 

  • Best practices for cross-channel personalization.

  • Tips to ensure consistency across platforms.

  • Examples of successful omnichannel personalization campaigns.

We’ll also address common data management challenges, such as fragmented data, and share which tools and strategies can be leveraged to overcome them. 

We’ll wrap up the session with a live Q&A so you can get all your personalization questions answered.

Product Lines is a product-specific webinar series showcasing the latest innovations at Contentful.

Meet the presenters

Gabe Dillon, Strategic Partner Manager, Contentful

Gabriel Dillon

Principal Strategic Alliance Manager, Ninetailed (Contentful)

Bryn Saunders, Principal Product Marketing Manager, Twilio Segment

Bryn Saunders

Principal Product Marketing Manager, Twilio Segment

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