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Long-loved legacy tools of yesterday aren’t cutting it when it comes to delivering dynamic online shipping experiences. Without the agility or flexibility to meet changing customer demands and accommodate new business needs or tools, many enterprises are beginning to plot their replatform to a more flexible (or even composable) solution. This report, co-produced with our partner Valtech, uncovers 10 tell-tale signs that it might be time for your organization to shift its tech stack as well.

We asked 820 professionals across different industries for their perspectives on the benefits and the challenges it brings to their workday. This report is a culmination of those findings with commentary by University of Toronto Professor of Marketing and Psychology Sam Maglio and actionable recommendations for effectively implementing the new technology at your company.

The success of your GenAI adoption shouldn’t be left to chance — you need a strategy that accounts for its positives and pitfalls. Let this Forrester report be your starting point.

Download this asset to learn why Contentful was named a strong performer in The Forrester Wave™: Content Management Systems, Q3 2023 report.