Error handling
Troubleshoot connection error
After the preview URL is set up, the Experiences canvas might display a “Your website refused to connect” message.
This can happen if:
- Your project server is not running.
- Your project is running on the wrong port.
- Your preview URL is wrongly configured.
- Your website has a strict security configuration (Security Header or Content Security Policy (CSP)), which prevents other websites from embedding it.
To troubleshoot this:
- Ensure that the project is running and on the correct port.
- Confirm if your preview URL is rightly configured.
- Reach out to your dev or security team to modify your website security configuration.
