Customer stories

Intercom goes for a modern stack solution with Contentful

Challenge

The company’s custom-built CMS could only be updated by engineers, limiting updates and how much they could scale experiences.

Outcome

Contentful is freeing Intercom developers from content management tasks so they can refocus attention on A/B testing and build net-new experiences.

13x

faster deployment times

2 days

to build new pages, not 2 weeks

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See how Contentful plays a pivotal role in elevating company-wide creativity
and digital experiences.

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Solutions

Development speed

Speed of development allows for a quick time to market.

Integrated framework

APIs and the Contentful Marketplace offer extensibility to add new tools and capabilities.

Reliable security

Reduced risk of unauthorized access, data breaches, and the legal or reputational damages that follow.

Modular structure

A modular structure promotes consistency
in design and messaging.